Find the answers to all of our most frequently asked questions.

Getting started is simple. You can book and move in directly online through our website, or contact us and we’ll send a secure move-in link to your phone or email. Once payment is made and your ID is verified, we’ll send you a gate PIN and a map showing your storage space. Just bring your own padlock and you’re ready to move in.

For safety and compliance reasons, flammable items, dangerous goods, perishable items, stolen or illegal goods, and environmentally harmful materials are not permitted in storage.

We strongly recommend insuring your stored items. Many insurance providers can extend your existing policy to cover items in storage, often at no additional cost.

Your storage space is secured with your own padlock, so only you have access. The Raceview Self Storage facility is fully fenced and protected by an electric security gate with PIN access. The entire site is monitored by camera surveillance for added peace of mind.

There is a minimum one month charge. However, you can store for as little as one day if required. We simply ask that you provide 14 days’ notice prior to moving out.

Payments are made in advance via automatic debit from your credit card or bank account each month. A one-month deposit bond is also required and will be refunded when you move out, provided the space is left clean and empty.